The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Description Summary: The PPEU Senior Manager, Governance and Internal Controls, is responsible for overseeing the First Line of Defense operations, governance, and internal control efforts across PPEU. This individual will oversee specific forums and committees within the Bank governance structure and collaborate with the Second Line of Defense to ensure alignment with risk frameworks and protocols. Additionally, the role holder will work with members of the team to manage and execute risk processes, including risk identification, assessment, and control evaluation; management and resolution of issues; Annual Risk and Compliance Plan (ARCP) output and reporting. The role will also require strong awareness and understanding of baseline requirements on Governance from European-level bodies like the European Banking Authority (EBA). The Governance and Entity Management Senior Manager will be required to oversee the Team and foster a high-performing culture within the function.
Job Description:
Essential Responsibilities:
- Lead complex projects related to the administration of legal entities and corporate structures.
- Resolve complex problems by applying functional expertise and understanding current business trends.
- Develop methods and procedures for new assignments to improve global processes.
- Provide valuable insights on corporate governance and compliance to enhance operational efficiency.
- Collaborate with cross-functional teams to ensure alignment on entity management strategies.
Expected Qualifications:
- 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional_Responsibilities_And_Preferred_Qualifications:
The Senior Manager, Governance and Internal Controls will work closely with PPEU, Global colleagues and leadership playing a critical role in ensuring effective governance, risk management, and compliance within PPEU, in line with applicable regulations and guidelines issued by the Commission de Surveillance du Secteur Financier (CSSF), Banque Centrale du Luxembourg (BCL) and European Central Bank (ECB).
Core Governance Processes
Facilitate and manage key PPEU governance forums, including the Operations Compliance and Risk Committee, including developing agendas, coordinating presentations, preparing briefing materials, documenting decisions and action items, and ensuring timely follow-ups and escalations.
Design and execute a robust Reporting Framework for PPEU, enabling the Bank to evidence adherence to regulatory requirements while aligning with corporate goals and objectives.
Oversee the Bank’s documentation processes, including the development, management, and periodic updates of local policies, ensuring clarity and compliance.
Coordinate preparation for and provide responsive support during internal and external audit engagements, including regulatory examinations, internal audits, and reviews from the second line of defense.
Recommend refinements to internal processes to address gaps and ensure compliance with industry regulations and standards in all reporting and operational activities.
Risk Management and Internal Controls
Partner with cross-functional teams to perform and update comprehensive risk assessments, including processes for identifying, documenting, rating, and evaluating controls.
Manage and maintain detailed inventories of risks, controls, products, processes, and capabilities applicable to the Bank, ensuring ongoing accuracy and relevance.
Support annual control testing activities to confirm control effectiveness and compliance with established measures.
Drive the effective resolution of issues, incidents, complaints, and Annual Risk and Compliace Plan remediation efforts to promote operational resilience.
Internal and External Reporting
Coordinate the gathering and consolidation of information to support complete, accurate, high-quality and timely bank-wide reporting outputs, ensuring internal practices align with regulatory expectations.
Prepare comprehensive status reports and presentations tailored for senior leadership and other key stakeholders to provide insight into control framework performance, risks, trends, issues and remediation status, related challenges and next steps.
Identify areas for operational improvement and efficiency gains, and implement initiatives to streamline processes and reduce costs.
Maintain a strong understanding of key risk management principles and PayPal products and services.
Stay abreast of industry trends and best practices in reporting and operations to drive continuous improvement and innovation.
Team Leadership & Management
Build, lead and mentor a high-performing team of professionals, ensuring clear objectives, development plans and performance management
Promote a culture of accountability, continuous improvement and regulatory excellence across the function.
Act as a senior leader in the Operations Team, contributing to broader leadership discussions and cross-functional initiatives.
Minimum Qualifications:
Bachelor’s degree in finance and accounting, economics, law, or a related field.
Minimum of 12+ years of relevant experience in consultancy, payments or banking, with at least 3-5 years in risk management-related roles.
Extensive experience in a regulated European financial institution subject to complex regulations and reporting requirements.
Excellent leadership and team management abilities, with experience in leading diverse teams.
Proven ability to manage cross-functional relationships, influence stakeholders at varying organizational levels, and foster collaboration across technical and business teams.
Strong ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
Strong interpersonal and communication skills, with the ability to present complex information clearly and persuasively.
Technical Skills
Strong understanding of, European banking regulations and ECB supervisory framework.
Strong analytical and problem-solving abilities.
Exceptional communication and stakeholder management skills.
Ability to interpret regulatory requirements and translate them into operational changes.
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.
We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com
Who We Are:
To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
