REQ-10101072
21/08/2025
Trainee
Luemburg, Luemburg
ING Bank

ING Luembourg is looking for an Account Manager Intern fromOctober 2025for at least 6 months.

Within the Private Banking team, you will be in charge of providing administrative and client services support to a team of relationship managers.

You will also be the interface between the commercial team, the client and the back offices. Commercial ability and skills are key in this function.

Please note that only candidates who can provide a valid school convention will be considered.

Your Mission:

To ensure that the identification and KYC information in the client file meet the current regulatory requirements
To keep at any time the full completeness of clients files to ensure a rapid and smooth periodical account review.
To maintain and organize the customer information system database (data quality input verification, client update and data input validation)
To follow-up the missing documents
To look for and obtain missing data either internally or directly with the client
To scan, archive and file the KYC documentation
To be in charge of sourcing, verifying and transmitting documents in order to ensure a rapid and smooth account opening process
Helping the relationship managers to prepare client meetings and assist in the follow- up of these meetings
To answer the administrative questions from the client and from other departments of the bank
To participate to global and transversal projects linked to the function
To perform these tasks in full respect of the client’s and the Bank’s interests and in application of the internal and regulatory requirements in order to identify and manage risks

Your Profile:

Competencies / Behaviour:

be fle

ible and autonomous, quickly adapting to a new environment
be a team player and easily integrating a team
cellent time management ability to work under pressure and to meet tight deadlines, be detail oriented
be motivated, dynamic and proactive

Eperience:

Pursuing university studies in economics, finance or equivalent
Have a strong customer service orientation and outstanding communication skills
Show a good understanding of current regulatory requirements (FATCA, CRS, AML…)

Languages:

Be fluent in English and French
Any other language (especially Dutch) will be an asset

Your working environment:

With over 1000 employees in the Grand Duchy and thanks to the combination of our local presence and the strength of a robust multinational like ING, we offer our personal and business customers a wide range of solutions through the channel of their choice.

ING is a global bank with a strong European base. 53,000 employees serve around 38.4 million customers, corporate clients and financial institutions in over 40 countries. Operating in the Grand Duchy of Luembourg since 1960 as a universal and accessible bank, our products include savings, payments, investments, loans and mortgages for retail and private banking customers, whom we sever serve online and through our network of branches. For our Wholesale Banking clients, we provide lending, sustainable finance, payment & cash management and fund services.

Your place of work

Eplore the area

Questions? Just ask
Francine Bouillon

Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.

INTERNSHIP - Account Manager

ING Bank

About the job

Required skills