- REQ-10099072
- 10/07/2025
- Trainee
- Luemburg, Luemburg
- ING Bank
As part of strengthening its Anti-Fraud department, ING Luembourg is looking for:
An intern in Fraud Prevention & Claims Management, starting in September 2025 for a duration of 12 months. Please note that only candidates who can provide a valid school convention will be considered.
The Anti-Fraud service, part of the ODCR department (Operational, Design Control & Resilience), is operationally dedicated to the prevention, detection, and handling of fraud.
It is also responsible for the in-depth analysis of claims related to payment matters in order to improve the security of our clients.
Your mission will include:
- Responding to requests from clients who are victims of fraud.
- Conducting in-depth analysis of fraud incidents to understand the mechanisms and strengthen security measures.
- Recovering fraudulently diverted funds, in coordination with competent authorities, payment channels and financial institutions.
- Managing administrative obligations related to fraud in accordance with internal procedures and Visa Inc. regulations.
- Collaborating closely with IT, legal teams, and banking partners for a quick and coordinated response.
- Working with the fraud teams of ING Poland and Visa International.
Your profile:
- Minimum of a Bachelor's degree (Bac +3) with a focus in economics, finance or law.
- Strong analytical, organizational, and decision-making skills. E
- cellent communication skills, both written and verbal. Ability to handle comple
- cases with precision.
- Comfortable working with numbers and analytical tools.
- Detail-oriented, adaptable, and a strong team player.
IT Skills:
Proficiency in MS Office is important, along with the ability to perform control tasks effectively.
Languages:
Fluency in French and English is required. Knowledge of Luembourgish and/or German is a plus, but not mandatory.
Your work environment:
With over 1,100 employees in the Grand Duchy and by combining our local presence with the strength of a solid multinational like ING, we offer our individual and business clients a wide range of solutions through the channel of their choice.
Present in over 40 countries, ING is a global bank with a strong European base, employing 53,000 people who serve approimately 38.4 million customers.
Questions? Just ask
Francine Bouillon
